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Maintaining your properties curb appeal is essential to increasing property value, reducing vacancy rates and avoiding hefty fines. Our Fulfillment Escalation Strategy is designed to give you peace while increasing fulfillment of services in rural and remote areas where coverage may be limited. For most portfolios, utilization of this strategy allows us to have a fulfillment rate greater than 95%.
Expected Service Timeline
For properties located in tier 1 geographies, 90% are assigned to an existing vendor within two business days and successfully completed within seven days of order placement.
Service Optimization Strategy
In cases where we cannot place a property with a TaskEasy vendor within two days or service the property within seven, we will give you the following options:
Checkpoint 1: Was it placed and scheduled by the end of day 2?
If an order is received but not assigned to a vendor within two days, you can choose to: A) continue to try to assign the property for an additional 20% of the total service price to increase the rate of fulfillment, or B) discontinue efforts to service the property and cancel the order.
Checkpoint 2: Was the property placed by day 2 and serviced by day 7?
If an order is placed and assigned to a vendor within two days and service is not completed within seven days of the order date, you can choose to: A) continue trying to service the property for an additional 20% of the total service price to increase the rate of fulfillment, or B) discontinue efforts to service the property and cancel the order.
Service Fulfillment Rates Example
