Our Leadership Team
Chief Executive Officer
David F Giannetto serves as Chief Executive Officer, where he is focused on creating a strong organization of empowered employees that understand customer and industry needs, and through great collaboration and teamwork, execute to great effect. His goal is to solidify WorkWave’s position as industry leaders and become the trusted advisor that helps customers grow and succeed in every area of their service business.
Giannetto has nearly 20 years of experience leading and managing international organizations focused on the deployment and usage of enterprise-level technology in a wide range of service-oriented industries. Prior to his time as an executive for software companies, he was CEO of The Telos Group and the practice lead of the nationally respected EPM consulting practice of J.H. Cohn (CohnReznick). Earlier in his career, he was a hands-on operational leader for Airborne Express and an Officer in the US Army.
He is the author of three books and a nationally respected thought-leader, speaker and columnist on how information and technology can drive business performance. Giannetto received his MBA from Rutgers University and his undergraduate degree from Monmouth University. He has won awards as both a wildlife photographer and a Delaware river decoy carver. He currently resides in Ringoes, NJ.
Chief Financial Officer
Jana manages WorkWave’s financial strategy and operations, including the company’s financial reporting. She provides leadership to the Accounting and Financial Planning & Analysis teams.
Jana brings 15+ years of experience in financial services. Her professional career began at the public accounting firms of Deloitte & Touche LLP and Marcum LLP focusing on audit, assurance and advisory services for both private and public companies. She brings a wealth of expertise with particular strengths such as mergers and acquisitions, business valuations, financial reporting systems, tax compliance and long-term budgetary oversight.
Jana joined WorkWave in 2015 last serving as the Vice President of Accounting.
Jana holds an active Certified Public Accountant license and a Bachelor of Science in Accounting from Rutgers University.
Chief Operating Officer
Joseph A. Pascaretta serves as Chief Operating Officer, where he leads business operations, program management, customer service and customer experience. His goal is to drive innovation, accelerate performance across the global business and deliver end-to-end world-class customer experiences across all product lines, business segments and global markets.
Joe previously held senior executive roles at Equiniti, Dun & Bradstreet, Infor, HTC Global Services and TrackCore. While at Equiniti, he led the redefinition of go-to-market, integration & merger of Astrella Cap Table (SaaS) business into the global Equiniti brand and operations. Prior to Equiniti, Joe served as General Manager of Digital & Global Small Business at Dun & Bradstreet, where he led the digital transformation of products and services, helping millions of small businesses during Covid-19 and was instrumental in D&B’s July 2020 $1.7 billion IPO (NYSE: DNB).
He held several roles at Infor, one of the largest enterprise software companies in the world, serving as General Manager & Vice President of the Infor OS Business Unit, where he led the company’s global growth strategy around the Cloud Digital Gateway platform, creating innovative solutions that utilized artificial intelligence, machine learning, Internet of Things technologies, data integration and application extensibility. Joe also co-founded and became Vice President and Head of Operations of Hook & Loop Digital, the digital strategy and engineering business unit of Infor.
Early in his career, Joe built and launched the go-to-market strategy for one of the first tissue and implant tracking applications for U.S. hospitals and health systems. He was also a successful entrepreneur and founder of The Alps Lawn Company in Detroit, Michigan, a full-service, high-end landscape architecture and horticultural services business.
Joe holds a Bachelor of Arts from The University of Michigan and a Master of Business Administration from the George Washington University – School of Business. He was recognized by Ernst & Young (EY) as Entrepreneur of the Year for Product Solutions in 2008 and The White House for Technology Advancement and Innovation in 2012. He is passionate about all things aviation and is an avid private pilot.
Chief Technology Officer
David Ittner is the Chief Technology Officer, responsible for the overall technical strategy of the company. Dave is passionate about building great products by applying leading edge technology to solve business problems.
Prior to joining WorkWave, Dave was the Chief Architect and R&D Leader for the Cloud initiatives of Ribbon Communications. Dave also served as the co-founder and CTO of uReach Technologies, a cloud-first company whose innovative platform and applications were utilized by consumers and small businesses through channels including the largest telecom operators in the world.
Dave started his career at Bell Laboratories working in applied research and development areas covering data communications, image analysis, text categorization, and unified messaging.
Dave holds a BS and MS in Computer Science from Michigan State University. He holds patents in the areas of image enhancement, document image analysis, and voice messaging.
Chief Revenue Officer
Prior to Joining WorkWave, Joe was a Managing Director at Deloitte & Touche LLP, where he led the Managed Services Sales and Market Development group and served on the Risk Advisory Operating committee.
Joe has 30 years of experience holding numerous leadership roles transforming traditional software and technology companies to Software-as-a-Service organizations while building global sales and market development teams. Joe was responsible for sales and market development at Deloitte, which included defining strategy and managing execution of sales go-to-market plans, client engagements, account planning, and pipeline generation. He started his career with ADP selling and then leading the New York City region providing payroll and HR services to small employers and global accounts. Joe went on to hold senior global sales and managed services operations positions at Oracle, GE Information Systems, and at Blue Yonder (previously JDA Software).
Joe graduated from Pace University with a Bachelors of Business Administration Science in Marketing.
Chief Human Resource Officer
As Chief Human Resource Officer, Kelly is responsible for the talent management aspects of the business, including recruiting, onboarding, professional development, office management and human resource initiatives. Kelly joined WorkWave as a customer service representative in July 1999, and has held various roles within support since that time, including VP of Support from 2010 to March 2015.
Kelly has a B.A. with Honors in psychology from Georgian Court University.
Chief Marketing Officer
Aimee Rametta serves as Chief Marketing Officer for WorkWave, where she drives marketing strategy and operations to raise awareness and generate demand for WorkWave's portfolio of field service management solutions. In overseeing WorkWave’s marketing department, Aimee empowers her team to execute strategic initiatives across marketing segments, whether it be demand generation, events, communications, digital marketing, social media, design or marketing automation.
Prior to joining WorkWave, Aimee was head of marketing for Galaxy, an educational demand generation marketing agency. She also served as vice president of marketing for News Corporation where she was responsible for leading all branding initiatives, demand generation, media relations, product marketing and content marketing strategies. Her career started in product marketing for Unilever where she specialized in new product innovation.
Aimee graduated Summa Cum Laude with a Bachelor of Science degree from St. John's University.
Chief Product Officer
Rick Agajanian leads the strategic direction of Workwave's product portfolio as Chief Product Officer.
With over 15 years of experience in Product Management, Rick has worked for companies such as Nokia, Here Maps, Ebay and NRG. Rick's background in digital mapping, routing technology, mobile field service and e-commerce platforms align nicely with the complex technology demands of Workwave's customers.
Rick is focused on creating great user experiences and leveraging the power of SaaS software to improve the operational efficiency for Workwave's clients. His goal is to create exceptional products that bolster Workwave's strength in the market.
Rick is a graduate of Temple University in Philadelphia with a Bachelor of Science degree in Broadcast Communications.
Chief Customer Officer
Stephen Hudek serves as Chief Customer Officer, where he leads all aspects of Customer Support and Customer Success.
Before joining WorkWave, Stephen was Senior Director of Customer Care at Vonage Business, a leading provider of CPaaS & uCaaS software based telephony solutions for consumer and Enterprise B2B spaces. In this role he oversaw the $15mm Enterprise Customer Support organization which included support for Vonage’s VIP clients, Executive Response Team, Social Media Support, Tier 1, 2 Support and Tier 3 Engineering for incident and defect management.
With nearly 20 years of experience, Stephen has held various operations leadership roles in other internet or telephony companies in the US where he focused and delivered on operational efficiencies, customer satisfaction and growth of the businesses.
Stephen holds a Bachelor of Science in Business Administration in Human Resources Management/Organizational Management from Thomas Edison University.
Chief Customer Experience Officer
Jill Davie started her career at TEAM Software as a summer marketing intern in 1996. At the time, TEAM was a start-up with 12 employees.
After earning a Bachelor of Science degree in Business Administration and Marketing from Iowa State University, Jill joined TEAM full time in 1998 as a Sales Associate. Over the next 20 years, she assumed various leadership roles in Sales, Marketing, Communications, Customer Success and Professional Services as the company grew significantly. Jill also served on TEAM’s Board of Directors from 2014 through 2021 when it was acquired by WorkWave. During her board tenure, TEAM transformed from founder-owned, to employee-owned to private equity owned. They also acquired five companies across the globe, expanding their domestic and international market leadership.
Currently, Jill serves as the Chief Customer Experience Officer where she is responsible for Customer Success Management, Professional Services and Customer Engagement. She is passionate about operational excellence, engaging directly with customers and attracting and retaining top talent with a people-centric culture.
Rohan Sukhdeo serves as the General Counsel for WorkWave. With almost 20 years of legal experience, Rohan leads strategic and tactical legal initiatives and compliance for the company and handles all commercial legal matters.
Rohan spent 12 years at Cognizant Technology Solutions, where he was chief counsel for several business units, lead the Legal Process Services practice globally, and served as the chief compliance officer. He began his legal career as a corporate associate at the law firms of Lowenstein Sandler, LLP, and McCarter & English, LLP, where he developed experience in contracts, commercial law, ethics & compliance, intellectual property, privacy, technology transactions, and other transactional matters. He received his Juris Doctor degree from Columbia Law School and his undergraduate degree from Rutgers University.
Associate General Counsel, TaskEasy
As Associate General Counsel, Vanessa Stewart is responsible for driving the strategic legal direction of TaskEasy, as well as overseeing the day-to-day legal operations and human resources function for the company.
Vanessa brings to TaskEasy a business-orientated legal perspective, drawing upon her experience working both in the U.S. and abroad. Prior to joining TaskEasy, Vanessa worked as General Counsel for NM Group, which was acquired by Trimble, Inc. in 2017. Based in the United Kingdom, Vanessa oversaw NM Group’s U.S. legal operations and ITAR compliance. Vanessa began her legal career in California, where she interned for the CA Superior Court and Orange County District Attorney, and then gained extensive litigation experience defending high-visibility clients working with regional law firms.
Vanessa earned her J.D. from Chapman University School of Law and B.A. in Communication Studies from Loyola Marymount University.
Vice President of
As VP of Engineering, Alex Smith leads the engineering function at TaskEasy. He and his team are responsible for delivering and maintaining the technology that enables TaskEasy to serve its customers and contractors with intuitive and reliable services and applications.
Prior to joining TaskEasy, Alex has held software leadership roles at Forcepoint, GE Healthcare, and Symantec. At GE Healthcare he led multinational software development projects for fluoroscopic imaging systems. At Forcepoint and Symantec he led development on various cyber-security products ranging from Incident Management to Intrusion Detection and Insider Threat monitoring. Alex brings over 18 years of software development leadership experience to the team. He is committed to communication, building up others and delivering timely yet simple solutions with consistent quality and performance.
Alex has a Bachelor of Science degree in Computer Science from Westminster College of Salt Lake City.
Vice President of
As VP of Operations, Amy Ames is responsible for TaskEasy’s pricing strategies and working with operational leaders across the company to grow the business and optimize existing processes to ensure client and consumer success.
Previously, Amy managed the TaskEasy Operations department where she was instrumental in managing the training of new operation employees, the success of day-to-day client operations, and placement, recruitment, and quality of contractor-fulfilled jobs. Amy has always been a key leader through TaskEasy’s company, revenue, and customer growth.
Amy has a Bachelor’s of Business Management, magna cum laude, from Brigham Young University-Idaho.
Vice President of Business
As the Vice President of Business Intelligence, Montana Marsden is responsible for providing each department with the reporting and analytics needed to make efficient data-driven decisions, as well as overseeing the integration and configuration of COTS (commercial off-the-shelf) software products.
While finishing his MBA, Montana joined TaskEasy in 2015 as an intern in the Marketing Department. He then came on full-time as Digital Marketing Manager where he discovered his love for data analysis and added business intelligence to his career path. Prior to joining TaskEasy, he worked as Accounting Manager for Product Architects, Inc., where he was responsible for A/P & A/R, bookkeeping, inventory management, and payroll. Outside of work Montana enjoys hiking with his dog, fishing, camping, and spending time with family and friends.
Montana has a Bachelor of Science in Entrepreneurship and an MBA from the University of Utah.
Chief Technology Officer, TaskEasy
As CTO, Kyle Lewis is responsible for outlining the company's technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the TaskEasy's needs, both business and technical.
During his time at TaskEasy, Kyle has served on the architecture committee, helped develop process, and led the effort in many areas including system design and architecture for multiple significant system enhancements. Before joining TaskEasy, Kyle has held multiple Sr. Engineer roles at companies including Intel and IBM. Prior to that, he spent 6 years in the Marine Corps as an Electrical Engineer working in satellite communications.
Kyle has an Associate of Arts in Sociology from Kean University of New Jersey.
TaskEasy's genesis was in solving a problem. Ken Davis was a property owner with a modest portfolio, dealing with the hassle of managing lawn care and snow removal in multiple cities. He was sinking countless hours into finding and vetting landscaping contractors and then auditing the work to verify performance. Ken also discovered that pricing was often not fair to either him or the contractor, who felt they were "working two jobs" or "charging for travel and performing services for free." The entire landscaping services industry was plagued with inefficiencies, which caused unnecessary tension between customers and contractors.
As an entrepreneur with several successful ventures under his belt, Ken was in the perfect position to solve the problem. He began developing a method to make buying exterior maintenance services for customers — and fulfilling services for contractors — as easy as buying products online. His proprietary, patent-pending solution established fair market pricing for yard care and snow removal in 403 statistical metropolitan areas throughout the United States, bypassing the sunk time on bidding and establishing contracts. The system lets customers buy vetted, insured, and guaranteed yard maintenance services, like lawn mowing, instantly. Contractors are freed up to spend more time performing billable work, and less on back-office functions like scheduling, bidding, marketing, billing, and collecting.
TaskEasy is the company Ken created around this innovative solution, and it launched to consumers in April 2013. Total investments of more than $45 million have resulted in a state-of-the-art platform, which includes a website, financial system, supporting apps, and strong network security. The result is a powerful ecosystem that automates and audits exterior property maintenance services, manages exceptions, and provides reporting and accountability to clients.
Since launching, TaskEasy has mowed lawns and serviced yards in over 12,000 cities and across all 50 U.S. states. TaskEasy works together with landscaping businesses in each area, supporting local industry with over 1.5 million yard care tasks performed to date. TaskEasy’s network of screened and insured lawn maintenance vendors is the nation’s largest.
TaskEasy makes ordering and scheduling yard maintenance simple and convenient, and we guarantee that all service work is done to our customer's satisfaction.
Once a service has been completed, customers have 2 days to approve or reject the work, at which point it auto-approves and the contractor is paid. In the rare event a job was not performed to a customer's satisfaction, we give the contractor 2 days to respond to the feedback and fix the issue. If the customer is still not satisfied, at the customer's request we will either dispatch a new contractor to redo the job correctly or refund the service fee in full.
TaskEasy has the nation's largest network of licensed and insured local landscape contractors, and constantly tracks the customer feedback on each contractor in our system. Contractors that do not maintain a high standard are removed from our system.